SERVICE

THE THERMO KING DEALER NETWORK.

Whatever the routing, 24/7 support is never far away. As with all Thermo King products, the SG Marine Genset range is fully supported by the world’s most extensive service network. Thermo King products are fully supported by the world’s most extensive service network. Over 400 factory-trained, tested and certified Thermo King Dealers provide worldwide round the clock service, guaranteeing that the equipment is maintained, the cold chain unbroken and the load kept in prime condition. It’s just what you would expect from the world leader. 

Whatever the routing, 24/7 support is never far away. Over 400 factory-trained, tested and certified Thermo King Dealers provide worldwide round the clock service, guaranteeing that the equipment is maintained, the cold chain unbroken and the load kept in prime condition. It’s just what you would expect from the world leader.

 

Explore our dealer network and locate the dealer nearest you 

RETROFIT SOLUTIONS

FUTURE PROOF: ENHANCE THE PERFORMANCE OF YOUR FLEET.

Aftermarket Parts & Service does not only mean maintenance and repair. You can also increase the performance of your existing fleet. Thermo King offers the performance enhancement retrofit solutions for previous reefer and genset equipment versions to optimise your fleet’s efficiency and operating costs by leveraging the latest technology and reliable solutions from present platform units.

Renew your fleet affordably with Thermo King performance enhancement kits. We can make your old units look and perform like new.

MP4000 PERFORMANCE ENHANCEMENT KIT

 

The only reefer that surpasses the original, game-changing MAGNUM ™ is the MAGNUM PLUS®. Through advanced technology and focused research & development, Thermo King introduces the MAGNUM PLUS® with MP4000 controller, a new industry benchmark in efficient operation, performance, operability and reliability, designed to comply with the most stringent regulations.

Appealing, but buying new reefers isn’t the right choice for your business?

We, at Thermo King, have the easy solution: you can convert your MAGNUM into a MAGNUM PLUS® unit affordably for an excellent return on investment. The MP4000 Performance Enhancement Kit is the retrofit solution that delivers great performance and decreases operation costs while prolonging the useful life of your equipment.

Contact your sales and service manager today for more information.

 

MAGNUM ENERGY-SAVING SOFTWARE

 

Imagine your MAGNUM MP3000 using a patented technology to achieve better energy savings through adaptive refrigeration control algorithms, compliant with ISO1496, like the MP4000 MAGNUM. It’s not a dream. These benefits and operating cost reductions are now available for your MAGNUM MP3000 fleet with software updates.

You’ll realise a 100% return on investment in fuel cost alone within 12 months without compromising on product quality or unit performance.

 

GENSET AND REEFER TELEMATICS SOLUTIONS

 

Shipping fresh cargo around the world to arrive in excellent condition requires constant monitoring of the cold chain to protect cargo integrity. Thermo King marine telematics greatly reduce the risk of cargo loss and decrease operational and maintenance costs. Telematics products are available through our aftermarket channel to retrofit in your existing fleet.

Check this link to know more about Thermo King Marine Telematics solutions for genset units, MAGNUM and MAGNUM PLUS®.

 

ADVANCED FRESH AIR MANAGEMENT

 

FRESH AIR. FRESH PRODUCE. Upgrade your existing MAGNUM PLUS® fleet with the AFAM+ function. Maintaining the optimal shipping conditions for each specific cargo load allows it to be delivered in its freshest, most desirable state. Thermo King AFAM+ Advanced Fresh Air Management is a microprocessor-controlled fresh air exchange system that delivers superior temperature control and cargo protection. When desired oxygen and carbon dioxide levels exceed the programmed range, AFAM+ provides “ventilation on demand” to exchange fresh air in response to continuing changes in respiratory gases.

 

A cost efficient alternative to fully controlled atmosphere, AFAM+ takes the guesswork out of fresh air exchange. AFAM + Retrofit option is available through our aftermarket channel to retrofit in your existing flee.

 

Check this link to know more about Thermo King ADVANCED FRESH AIR MANAGEMENT solution ®

 

EcoPowerTM – Proven Technology and Lowest Total Cost of Ownership

EcoPower Option with Hardware & Software enhancement package and Thermo King patented technology are at the foundations of SG-3000 record performances, which enable 20% extra power saving and allow greater efficiencies and fewer emissions with overall lowest total cost of ownership (TCO).

 

  • Enhanced operation mode allows highly efficient engine management
  • Dramatic fuel savings
  • Low emissions
  • Extremely accurate
  • Load-independent voltage regulation
  • Convenient
  • Extremely low fuel consumption
  • Extended maintenance periods
  • Lower life-cycle costs

 

SG3000 – Fuel Strainer Retrofit Kit

 

The fuel strainer makes the fuel delivery system more efficient and to achieve the optimal performance of the engine, and is the important component to optimize the fuel delivery system of your Genset. Ensure your Genset to stay running between service intervals with Fuel Strainer kit.

 

  • Increases the engine life
  • Boosts the power of the engine
  • Better fuel efficiency
  • Reduced emissions
  • Protects fuel injectors and fuel pumps from contaminants

Vacuum Relief Valve Retrofit

 

Is your reefer not equipped with Vacuum valve as Thermo King Factory option? You can still purchase Thermo King Vacuum valve from our aftermarket and retrofit in your reefer containers. Our genuine Thermo King vacuum valve can reduce reefer box repair cost and equipment downtime from repairing reefer box structure damaged by vacuum situation. It is engineered to provide optimal performance and maximum life, protect your valuable reefer container, critical cargo, and offer you priceless peace of mind.

 

SG3000 – ECOPOWER™ RETROFIT KIT

 

Energy consumption and reliability are significant contributors to the total life cycle cost of a Genset unit. Fuel is a significant and increasing contributor to operating cost. The SG range uses an enhanced operation mode (EcoPower™) to deliver more than 20 % fuel savings, when compared with competitor products.

 

EcoPower™ – Proven Technology and Lowest Total Cost of Ownership

 

EcoPower™ Option with Hardware & Software enhancement package and Thermo King patented technology are at the foundations of SG-3000 record performances, which enable 20% extra power saving and allow greater efficiencies and fewer emissions with overall lowest total cost of ownership (TCO).

 

Enhanced operation mode allows highly efficient engine management

  • Dramatic fuel savings
  • Low emissions
  • Extremely accurate
  • Load-independent voltage regulation

Convenient

  • Extremely low fuel consumption
  • Extended maintenance periods
  • Lower life-cycle costs

SG3000 – Fuel Strainer Retrofit Kit

 

The fuel strainer makes the fuel delivery system more efficient and to achieve the optimal performance of the engine, and is the important component to optimize the fuel delivery system of your Genset. Ensure your Genset to stay running between service intervals with Fuel Strainer kit.

 

  • Increases the engine life
  • Boosts the power of the engine
  • Better fuel efficiency
  • Reduced emissions
  • Protects fuel injectors and fuel pumps from contaminants

GENUINE PARTS

PROTECT YOUR INVESTMENT.

Our investment in quality and reliability delivers longer-life parts and increased service intervals, keeping your unit on the move and minimising overall operating costs. Your investment in Thermo King equipment is best protected by using genuine Thermo King parts, specifically designed for the extreme demands of marine reefer and genset applications.Ensure that your Thermo King unit remains in top condition and maximise operational cost effectiveness by using genuine Thermo King parts and service, every time.

 

GENUINE REPLACEMENT PARTS

The best replacement part is designed by the original manufacturer and tested to the same high standards of performance, reliability and safety as every other original part of your Thermo King unit.

Genuine Thermo King replacement parts are engineered to provide optimal performance and maximum life, protect valuable equipment, critical cargo, and your priceless peace of mind.

CONSUMABLE PARTSEvery component, no matter how large or small, is important to the overall quality and performance of your unit. Reliability and accuracy are crucial, so each Thermo King component is given individual attention to ensure the highest quality.

Designed for perfect fit and alignment with your Thermo King equipment, consumable parts deliver reliable operational efficiency even in the most extreme working conditions.

 

REMANUFACTURED PARTS

 

Renew your fleet with Thermo King’s wide range of remanufactured parts, including controllers and PCBs, and further reduce your total cost of ownership. Completely remanufactured to the highest standard, every component is tested extensively for reliable operation and a performance level similar to a new part.

Warranty coverage for remanufactured parts is equivalent to new parts warranty, so your repair investment is sound, regardless of its scope.

GENSET PREVENTIVE MAINTENANCE PARTS

Release the full potential of your gensets using genuine filters, designed and created uniquely for Thermo King. The life of our filters match our Extended Maintenance Intervals (EMI) allowing the Gensets to run for up to 2 years or 3000 hours before a change of filters and oil is required. This reduces the cost of scheduled maintenance and extends engine life with improved, highly efficient filtration.

AIR: Delivers clean air to improve fuel efficiency and prolong your engine’s life. Filter media engineered to perform in extreme temperatures and high humidity.

FUEL: Elite water separator automatically returns harmful water to the tank guarding your fuel injection system. Engine life is extended by avoiding the risk of corrosion caused by water.

OIL: Robust media provides the cleanest oil to protect the engine components and extend your engine’s life, designed to assure proper oil flow even during cold starts with wire-back synthetic media built to withstand extremely high pressure.

 

All three EMI 3000 maintenance filters are available in a single service kit from aftermarket. EMI 3000 package is also available including extended life coolant & API rating CI-4 mineral oil.

 

Contact your Thermo King sales / service manager for more information or support.

 

REMOTE MONITORING

Peace of mind. That is what Thermo King’s line of telematics products for refrigerated containers and generator sets offer customers. In port or out to sea, accurate operational data is within reach to ensure equipment, the load, and profits are safe.

TELEMATICS SYSTEMS FOR REEFERS – RMM+

The Remote Monitoring Modem (RMM+) is a remote communication device for Thermo King refrigerated containers. Offering long and short distance data transfer and tracking, the technology offers customers assurance that the reefer is operating within the correct parameters.

Directly protecting profitability, RMM+ improves fleet utilization, reduces risk of cargo loss, decreases reefer operational and maintenance costs, and increases safety throughout the entire transportation chain. RMM+ provides high speed transmission of microprocessor information through the data logger by combining:

 

  • A Global Positioning System
  • GPRS cellular communication
  • Short range wireless capabilities
  • Industry standard ISO 10368
Compatible with MAGNUM® platform technology.

LEARN MORE

ENERGY DATA LOGGING – REAL DATA FOR REAL DECISIONS

Energy data loggingOur new energy data logging feature is standard on all Thermo King MAGNUM PLUS® units starting in 2018; it tells you exactly how much power your reefer is using. All the time.

Accessible, 360° power usage data

Our energy data logging adds to your power consumption database:

• Logs energy usage during reefer operation

• Makes data accessible via the controller and data download

• Captures a 360° view of power usage including current power draw, trip power usage and lifetime power consumption for the reefer

Better data, better decisions

Decisions can only be as sound as the data on which they’re based. With Energy Data Logging, you’ll know how much energy a reefer actually consumes, depending on how it’s being used.

That means you can make more accurate, informed decisions — and that’s good for both the bottom line and sustainability goals.

Operate responsibly

• Knowing your actual carbon footprint helps in achieving your sustainability goals,

and those of your customers

• Understanding power consumption gives you the opportunity to reduce it; less power means less energy and a smaller carbon footprint

Real data, real decisions

Energy data logging keeps you informed with on-the-job, real-life power consumption, so you can make better decisions about power usage than ever before.

AIR MANAGEMENT

One size does not fit all when it comes to air management within a refrigerated container. To meet varying needs, Thermo King offers a wide range of solutions in a product line that continues to grow and adapt to changing customer and industry requirements. The products provide a balance between science and technology in order to preserve product freshness and lengthen shelf life by effectively managing oxygen and carbon dioxide levels.

AFAM+

AFAM+Thermo King’s Advanced Fresh Air Management technology takes the guesswork out of fresh air exchange, regulating the internal container environment based on the cargo’s respiration cues and pre-set parameters.

AFAM+ has an enhanced capability to adjust the air vent positioning automatically in order to maintain the correct balance of carbon dioxide and prevent product dehydration.

Effective on a wide variety of fresh produce, including avocados from Kenyon, asparagus from Peru, bananas from Ecuador, and sweet corn from North America, Advanced Fresh Air Management technology has helped preserve post-harvest conditions in thousands of perishable loads of varying voyage lengths through the years.

GENSETS

Thermo King’s generator set (genset) range provides the vital, independent power supply needed to maintain the cold chain in global container refrigeration. Offering consistent and reliable operation in the most unforgiving marine environments, Thermo King has a genset to meet every need and environmental compliance requirement.

SG-4000

SG-4000Thermo King’s SG-4000 is simply the most advanced genset solution on the market, meeting compliance requirements around the world including EPA, CARB, Environment Canada and EEA.  A fully modular design means a solution for all applications, and intelligent controls ensure error-free operation.

The SG-4000 offers lowest total cost of ownership, minimizes downtime, and assures high residual values.

SG-3000

SG-3000The Thermo King SG-3000 genset is a dependable and affordable genset solution for shippers worldwide. No matter the environmental condition, the ambient temperature or sensitivity of the load, the SG-3000 genset ensures an unbroken cold chain.

Available in various configuration applications, the SG-3000 is the proven standard for reliability with thousands of units in use worldwide since 2007.

REEFERS

From bananas to fish to ice cream, and everything in between, Thermo King has you covered. Its proven reefer line offers advanced technology, optimal cooling, tight temperature control, reduced energy consumption, and an environmental footprint that’s hard to beat.

MAGNUM PLUS®

MAGNUM PLUS®Introduced in 2009, the MAGNUM PLUS® became the industry standard when it raised the bar for reefer efficiency, performance, operability and reliability. Featuring the elite MP-4000 controller and efficient scroll compressor, MAGNUM PLUS provides an industry-low -40 C set point, fast pull down, a homogenous floor spread and the tightest temperature control available.

 

Offering flexibility to shippers of all sizes and specialties, the MAGNUM PLUS can handle any load, fresh to frozen. This includes valuable seafood and sushi-grade fish that need low temperature transport as well as fresh produce such as broccoli or bananas that rely on fast pull-down, even box temperatures and ideal atmospheric conditions.

Telematics Compatible
The MAGNUM PLUS® integrates a remote monitoring power modem and can interface with advanced wireless remote monitoring systems for one-way and two-way communication. It is the industry benchmark in efficiency, performance, operability and reliability.

LEARN MORE

UPER-LOW TEMPERATURE REFRIGERATED CONTAINER

SuperFreezerProven since 1996, the industry exclusive SUPERFREEZER container maintains a -60 C cargo temperature in any ambient and offers truly unique opportunities. It is designed to transport high value cargo such as sashimi-grade tuna, swordfish or sea urchins, preserving first day product freshness, taste, texture and value through long-haul sea transportation.

An environmentally-friendly alternative to expensive air freight shipments, the SUPERFREEZER provides optimal temperature preservation from the very beginning of the cold chain. It is the ultimate answer to Thermo King’s long-time mantra that ‘colder is better’ when it comes to the safe, long-haul transport of high-end product like seafood.

MARINE TRANSPORT REFRIGERATION

Thermo King launched the first commercial container refrigeration unit in 1956 and never looked back. With an entrepreneurial and innovative approach, Thermo King provides an industry-leading product range and a global network of trained dealers that allow consumers around the world to enjoy fresh and frozen foods, year-round. Reliable, high performance solutions define Thermo King’s entire product line, which includes refrigerated reefers that protect fresh, deep frozen and other high value cargo; a low emission, durable generator set range; innovative air management products; and advanced telematics technology for both reefers and generator sets.

ENERGY DATA LOGGING. REAL DATA FOR REAL DECISIONS

Our new energy data logging feature is standard on all Thermo King MAGNUM PLUS® units starting in 2018; it tells you exactly how much power your reefer is using. All the time. 

 

 

 

ADVANCED FRESH AIR MANAGEMENT +

Thermo King’s Advanced Fresh Air Management technology takes the guesswork out of fresh air exchange, regulating the internal container environment based on the cargo’s respiration cues and pre-set parameters.

 

 

 

 

MAGNUM PLUS

Highest efficiency in the industry, lowest environmental impact, more energy and operating cost savings than any other reefer on the market

LEARN ABOUT THERMO KING REEFERS